Contact

How Can We Help Today?

Whether you have a question about patio furniture, pergolas, or need help planning your outdoor space, we are happy to assist.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@Ameripatio.com
Within 24 hours
Phone
720-458-1606
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas or gazebos may have specific delivery details noted on the product page.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your patio furniture, fire pit, or other items all the way to your door. If tracking has not updated within a few days, feel free to contact us.

What is your return policy?

We offer 30-Day Returns on eligible items. If your outdoor furniture set or accessory does not meet your expectations, please refer to our Return Policy page for full details on how to start a return. We want you to be confident in every purchase.

Can I exchange an item for a different style or size?

We are happy to help with exchanges on eligible products within our return window. Whether you need a different patio set configuration or a different gazebo size, contact our team and we will walk you through the process.

How do I choose the right patio furniture for my space?

Start by measuring your patio, deck, or backyard area to determine what fits comfortably. Consider how you plan to use the space, whether for dining, lounging, or entertaining. Our product descriptions include dimensions and material details to help you find the perfect match.

What materials are your outdoor products made from?

Our patio furniture, pergolas, and gazebos are built with weather-resistant materials designed for lasting outdoor performance. Each product page lists specific materials, construction details, and care recommendations so you know exactly what you are getting.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Patio Furniture Question
Pergolas, Gazebos, or Structures
Returns or Exchanges
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our team responds to every inquiry within one business day so your project stays on track.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption.

Dependable Quality

Owned and operated by McKamey's, we carefully select outdoor products built to last season after season.

Reliable Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.